The problem is not volume, it is fragmentation
A hundred messages a day is manageable when they arrive in one place. They do not. Lender conditions land in one account, the seller's agent replies to another, and the wire instructions you need are in a thread from three weeks ago under a subject line nobody would search for. The work of a closing is mostly the work of remembering where everything is.
Aura connects up to five Google Workspace accounts on one plan and treats them as one desk. Ask it whether the payoff came back and it checks every inbox, not the one you happen to be in. It knows which account a counterpart uses and replies from the right one.
What Aura handles on a file
Think of Aura as the assistant who opens the file before you have finished reading the email. It works from the first message on a new matter to the wiring instructions at the end, and it keeps everyone on the same calendar.
- Intake: opens the file, requests the contract and earnest money, and confirms receipt.
- Scheduling: closings, signings, and inspections on your calendar and theirs, with reminders sent from your name.
- Follow-ups: payoffs, title commitments, and conditions chased until they clear, and flagged when they slip.
- Drafting: replies to lenders, agents, and clients in your voice, held for your approval.
- The morning brief: the three files that need a decision today, before you open a single inbox.
Built for people who bill for their time
Every hour you spend sorting mail by hand is an hour you do not bill or do not spend on the matter. Aura's job is to give that hour back. It does the triage, drafts what it can, and puts a short list in front of you. You answer by text between meetings, or call it from the car, and the file moves.
It also respects how lawyers work. Nothing goes out without your approval. Calendar changes ask first. Every approved action is written to an audit log you can review, and you can export or delete what Aura remembers at any time.
How Universal Title uses it
Universal Title runs a branded assistant named Kelly. Kelly opens new files from the referral system, requests documents, tracks payoffs, and sends borrowers their appointment and wiring instructions once a file is cleared to close. The team texts Kelly the way they would text a coordinator, and Kelly texts them first when something needs a decision.
You can start with a personal assistant under your own name today, or work with the Aura team to launch a branded one for the whole firm.
Where the time goes on a closing, and what Aura takes off your plate
| Task | Without Aura | With Aura |
|---|---|---|
| Finding the payoff or commitment across inboxes | Search each account by hand | Ask by text, Aura checks every account |
| Scheduling a signing with three parties | Six emails, two days | Aura proposes times, confirms, and reminds |
| Chasing conditions before close | A sticky note and hope | Tracked and nudged until cleared |
| Replying to routine lender and agent mail | Evenings | Drafted in your voice, approved by text |
| Knowing what needs you today | Open every inbox first | Morning brief before 8am |
Questions, answered
Can Aura manage multiple email accounts for one person?+
Yes. Plans include up to five connected Google Workspace accounts. Aura reads and replies across all of them and knows which account each counterpart uses.
Will Aura send anything without my approval?+
No. Outbound messages, calendar changes, file sharing, and anything else sensitive wait for your yes. Approvals are logged so you can review what went out and when.
Does Aura work with Outlook or Microsoft 365?+
Aura connects Google Workspace accounts today. If your firm runs on Microsoft 365, talk to the team about an enterprise rollout and current options.
Is my client data used to train AI models?+
No. Google user data and connected integration content are not used to train general-purpose models, and Aura does not sell customer data.
Can my whole firm use one assistant?+
Yes. Aura Enterprise launches a branded assistant with its own name and number for every employee, rolled out and governed with the Aura team.